Privacy Policy
Effective Date: 28-05-2023
At Cuban Cigars Ireland, your privacy matters. We respect your personal data and are committed to protecting it. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website.
By using our site, you agree to the practices outlined below.
1. Who We Are
Cuban Cigars Ireland is an online retailer offering premium Cuban and non-Cuban cigars to customers in Ireland and worldwide. We are committed to maintaining the trust and confidence of all our website visitors and customers.
2. What Information We Collect
We collect two types of information:
a) Personal Information
Provided directly by you when placing an order or subscribing to our services:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (handled securely via third-party processors)
b) Non-Personal Information
Collected automatically when you browse our website:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type and location (general)
3. How We Use Your Information
We use your data to:
- Process orders and deliver products
- Communicate with you regarding your order or support inquiries
- Send updates, offers, or newsletters (if opted in)
- Improve our website and services
- Prevent fraud and ensure site security
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Payment Security
All payments are processed through secure, PCI-compliant platforms such as Stripe or PayPal. We do not store your credit card information on our servers.
5. Email Marketing (Optional)
If you opt in to receive emails, we may occasionally send updates, promotions, or cigar tips. You can unsubscribe at any time using the “Unsubscribe” link at the bottom of our emails.
6. Cookies & Tracking
We use cookies to:
- Enable core functionality (e.g. cart, checkout)
- Improve your browsing experience
- Analyze site performance and traffic
You can manage or disable cookies in your browser settings. Some site features may not function properly without them.
7. Third-Party Services
We may use trusted third-party services to operate our store and marketing systems, including:
- Shipping and logistics providers
- Payment gateways (e.g. Stripe, PayPal)
- Email service providers (e.g. Mailchimp)
- Analytics tools (e.g. Google Analytics)
These providers are GDPR-compliant and only access data necessary to perform their services.
8. Data Retention
We retain your data only as long as needed:
- For order processing and legal recordkeeping (e.g. tax compliance)
- For as long as you maintain an account or subscription with us
- You may request deletion of your data at any time (see Section 10)
9. Children’s Privacy
Our website is intended for users aged 18 and older. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.
10. Your Rights (Under GDPR)
As a user in Ireland or the EU, you have the right to:
- Access the personal data we hold about you
- Correct or update any incorrect data
- Request deletion of your data
- Object to or restrict certain types of data processing
- Withdraw consent to marketing at any time
To exercise any of these rights, please contact:
📧 contact@cubancigarsireland.com
11. How We Protect Your Data
We use modern security practices, including:
- SSL encryption
- Secure hosting
- Access controls and password protection
- Routine security checks
We continuously review our systems to safeguard your data against unauthorized access or misuse.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.
13. Contact Us
If you have questions or concerns about this policy or your personal data, please reach out:
📧 contact@cubancigarsireland.com
🌍 www.cubancigarsireland.com